How does client communication work in Jobber?
Start with professional, customizable templates
Create professional email and text templates in Jobber that you can personalize for each job or client as needed.
Customize templates for every communication type, including booking confirmations, invoice follow-ups, and more.
Get quote approvals faster
To help you keep work moving forward, Jobber automatically sends emails or text messages that remind clients to review and approve their quote.
Prevent no-shows and prepare clients for visits
Schedule emails or text messages to remind clients of upcoming appointments.
Customers can click through to client hub, their online self-serve portal, to review details, view assigned team members, and more.
Let clients know you’re on your way
Customize your on-my-way text message, and Jobber will make it easy to send it to customers on the go.
Plus, team members using the Jobber app in Spanish can send the pre-written English texts to customers to make communication even easier.
Follow up after every job
Schedule follow-up emails to gather client feedback, ask for a review, or simply say thank you after every job.
Stop chasing payments
Jobber automatically sends a customized email or text follow-up to clients, reminding them to pay their outstanding invoice.
Stay on top of client conversations
Text with clients on the go, knowing that all conversations will be stored in Jobber for you (or an assigned team member) to keep track of.
“I can’t live without the automated customer follow-ups.”
Integrations that fit the way you work
Simplify payroll with automatic syncing of your approved timesheets from Jobber to QuickBooks Online.
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Sync Jobber clients to Mailchimp for seamless email marketing and paid ad campaigns.
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Automate tasks between apps with custom triggers—seamlessly connecting Jobber with 2,000+ other tools
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Snap unlimited jobsite photos, seamlessly synced to Jobber—so your team and customers always have the full picture.
Learn MorePick the best plan for your business.
Get the tools you need to work smarter, stay in control, and grow with confidence.
Explore other features
Online booking
Turn website visitors into booked jobs automatically—no follow-up required.
What is automated client communication software?
Automated client communication software, like Jobber, sends automatic emails and text messages to your customers to keep them informed about your work. This way, customers know what’s going on at every stage of the job and never feel ignored.
Jobber lets you send and receive client communication in the same place you manage jobs, scheduling, quoting, and invoicing. This makes it easier to keep your customers informed on upcoming work and documents that need their attention.