City Heating and Cooling
Tanya Eaton started City Heating and Cooling to deliver quality HVAC work, not get buried in paperwork and admin. With Jobber, she and her team send quotes faster, schedule with ease, and get paid on time, all while showing up polished and ready for every job.
Too much to juggle
As City Heating and Cooling grew, owner Tonya Eaton knew paper and pencil couldn’t keep up. Managing customer calls, schedules, quotes, and payments without a proper system was slowing her down and holding her HVAC business back.
To keep her team organized and operations efficient, she needed a better solution.
What finally worked
City Heating and Cooling chose Jobber’s HVAC business software for its simplicity, fast setup, and features built just for field service businesses.
I remember spending weeks and weeks with other software training. With Jobber, it took us no time at all.
Core Jobber features that helped Tonya run a better HVAC business:
- Professional online quotes – Made it easy for customers to review and approve quotes
- Smoother scheduling – Kept her team on track and helped HVAC techs dispatch and show up prepared
- Seamless payment process – Allowed faster payment collection on-site or from the truck
- Client self-serve hub – Let customers leave reviews, check job details, and stay in the loop
I could not live without Jobber’s scheduling feature. It’s amazing. From one job in the morning to the last job at night, our technicians know exactly what their day is going to look like and what they’re going to need on a job.
The payoff
Jobber became the backbone of City Heating and Cooling’s day-to-day operations, helping Tonya run a smoother business and always keep her customers happy.
Here’s what changed:
- Faster quote approvals with easy-to-accept digital quotes
- Simplified scheduling across every HVAC job
- Quicker payments, whether in person or online
- More customer feedback thanks to automated review requests
- Time and cost savings across the entire company
I found Jobber super easy when it comes to collecting on an invoice. Whether it be that we’re out on site or over the phone, I quickly send them a link, and they’re able to do it all through Jobber.
Why they love Jobber
For Tonya and her team, Jobber isn’t just another software tool, it’s how they run a smarter, more efficient residential and commercial HVAC business.
I 100% recommend you try Jobber. It’s so much easier, saves you time, saves your business money, and makes things all around easier. Your customers will enjoy it, and so will you.