Time Maid Cleaning
When starting his cleaning business, Misael Avalos struggled with scattered communication, difficult employee training, and a slipping client experience. After switching to Jobber, he grew his team, improved service quality, and gained the clarity he needed to run a thriving cleaning business.
Everyday struggles
For Misael Avalos, founder of Time Maid Cleaning, keeping his team organized and clients satisfied was getting harder by the day.
Employees had to jump between multiple apps just to find client details, job notes, and schedules. The more tools they juggled, the more confusion and wasted time crept in, hurting productivity and service quality.
It was affecting our employees, and it created more work for them to really do their job as efficiently as we wanted them to do.
His clients felt it, too. Without a single, easy way to reach the business or manage appointments, their experience suffered.
How they pivoted
When Misael switched to Jobber’s cleaning business software, everything changed. Managing his team and delivering great service became simpler, faster, and more consistent.
How our teams have performed after Jobber has been a 1000% better because they just go to one place to do their job.
Core Jobber features that helped Misael run a successful cleaning business:
- Customer management – Made it easier to stay on top of client communication
- Centralized job information – Kept everyone organized and on the same track
- Client self-serve portal – Clients could reschedule, add services, pay invoices, and view future cleanings
- Seamless payments – Getting paid became easy with Jobber Payments and tips
- Real-time business insights – Allowed Misael to make smarter business decisions with accurate reports
One thing that I couldn’t live without is the reports.
I had less concerns that my business wasn’t being as effective as I wanted it to be. To know exactly how your business is functioning is gold.
The outcome
Time Maid Cleaning has grown from 6 to 27 employees and uses Jobber every day to keep things running smoothly.
Here’s what changed:
- Over 4x team growth with systems built to scale
- Higher employee productivity with everything in one place
- Faster payments, whether in person or online
- Happier clients thanks to smoother communication and self-serve options
- Better business decisions backed by real data
You see your numbers. You see how many leads you got. You see how many clients you got. You see who’s your highest paying client.
Why they love Jobber
With Jobber, Misael grew Time Maid Cleaning while providing top-notch service. Now, he leads his expanding team with confidence and control.
Adding a full client experience was amazing because we got to connect with our clients like no other cleaning company in our city.