Skip to content

Product Highlights: 2024 in Review

Headshot of Megan Burns, Product Marketing Manager at Jobber.
Megan Burns
Start Trial

This year has been jam-packed with new products and features designed to give you more power as a business owner. Check out the 2024 product highlights below to learn how to get more out of your business with less hands-on effort. 

All features will vary by country and/or pricing plan.

Grow your business

Marketing Suite

Jobber Marketing Suite

When online reputation and trust are everything, Jobber helps you build the recognition you deserve, stay top of mind for your top customers, and makes it easy for customers to refer you. With the Marketing Suite, you get the value of Reviews, Campaigns, and Referrals in one powerful package you can add to your plan.

  • Referrals fuels word of mouth by making it easy for customers to refer you, get their incentive, and return to you to use it.
  • Reviews makes it easy for customers to choose you over your competitors by getting you more 5-star reviews.
  • Campaigns helps you create, send, and track email campaigns that bring in more business and always keep you top of mind.

Website

Jobber Website

Customers expect professional businesses to have a website, but creating one can be expensive and time-consuming. With Jobber, you can create a personalized website (with a free subdomain) for your business in minutes and make it easy for customers to request work. 

Lead attribution

Lead attribution in Jobber

Make the most of every marketing dollar by understanding which channels drive the most leads and revenue. With the lead source field on the client profile, you can easily track where your customers are coming from and then see your top-performing sources on your marketing dashboard.

Plus, when a lead comes through your request form or online booking, Jobber will automatically record any UTM tags from the URL and save them in the new client lead source report.

Know your business

Jobber Copilot

Jobber Copilot

Jobber Copilot is your AI assistant to help make confident decisions and find opportunities to succeed. Ask Copilot almost anything about your business, and you’ll get tailored advice, helpful data insights, and actionable steps to improve and grow. Get answers that make a difference whenever you need them!

Updated reports

The reporting updates provide visual enhancements that make understanding your data easier.

  • Charts on the invoices report: Track trends over time and get a clear picture of issued and paid invoices with a new chart on the invoices report.
  • Charts on the quotes report: Gain deeper insight into your conversion rates and quoting trends with data visualizations on the quotes report. 

Key metrics

Update key metrics in Jobber

Key business metrics on the clients, requests, quotes, jobs, and invoices pages help you keep a pulse on your business.

  • Clients key metrics: See your growth at a glance with insights into new leads and clients.
  • Requests key metrics: Keep an eye on new opportunities by tracking new requests and conversion rates.
  • Quotes key metrics: Track your success in turning quotes into jobs with quote conversion metrics.
  • Jobs key metrics: Monitor your business activity with a simple view of scheduled and recent visits.
  • Invoices key metrics: Stay on top of cash flow with visibility into issued invoices, average time to get paid, and more.

Marketing and sales performance

Marketing insights dashboard in Jobber.

Dive deeper into your marketing and sales performance with new reports and dashboards.

  • Marketing insights dashboard: Know exactly how your marketing is helping your business grow.
  • Client lead source report: See where your clients and leads are coming from, including any UTM tags from your request or online booking form, to assess the effectiveness of your marketing channels.
  • Salesperson performance report: Assign a salesperson to quotes, jobs, or invoices to monitor metrics, like quote conversion rates, by salesperson to understand individual performance.

Manage your cash flow

ACH bank payments

Accepting ACH bank payments in Jobber

Get paid the smarter way with ACH bank payments, which are now available to all eligible home service pros in the US. With competitive processing fees of just 1% and a reliable deposit timeline of four business days, you’ll improve your cash flow while keeping more of your hard-earned money.

Partial payments

Accept partial payments in Jobber.

Empower your clients with more payment flexibility. Clients can now make multiple payments on an invoice through Client Hub, splitting payments across different methods or paying smaller amounts over time. This helps you get paid faster while smoothing out your cash flow.

Partial refunds

Issue partial refunds in Jobber.

No more manual workarounds—now you can quickly issue partial refunds for invoices or deposits, giving you complete control over the exact amount you want to refund—including tips. Save time by streamlining your payment process and keeping your clients happy.

Ease-of-use improvements

AI rewriting 

Jobber AI rewrite button

Rewrite buttons use AI to instantly revise any client-facing text to be shorter, more cheerful, professional, or casual. Save time crafting the perfect message in just one click and impress your clients with well-written content. 

Dark mode for web

You have the option to choose dark mode on Jobber desktop.

Dark mode helps reduce eye strain, allows you to work more comfortably for longer periods of time, and extends your device’s battery life. On getjobber.com, you can easily switch between light and dark mode through the Gear icon.

Bulk and quick actions

Perform bulk actions in Jobber.

Save time and manage a large volume of quotes more efficiently. On the improved quotes page, admin users can select multiple quotes and delete or archive them all at once, making it easier to stay organized. Plus, hovering or right-clicking on an individual quote will let you delete, send, or convert that quote into a job without leaving the page.

Plus, there are many other improvements that cut down administrative tasks and help you keep everything on track: 

  • Organize and create notes more quickly: You can pin client notes to always appear on top of the notes section across all devices, helping your team keep track of the most important details.
  • Improved request, quotes, jobs, and invoices pages on web: Save time on admin work with easier-to-navigate list pages that feature a better overview section, new key metrics, more sorting options, and improved filtering.
  • New Jobber design and home page on web and mobile: Jobber has been refreshed with a streamlined design that makes it even easier to use. Plus, the new home page lets you stay focused on the most critical work at hand so you can keep your business and team on track.

New and improved integrations

New and improved Jobber integrations

More than 20 new and improved integrations were added to the Jobber app marketplace this year to help you tackle jobs and grow your business! Dig into our top picks: 

Accounting integrations automate your admin with tools for bookkeeping, expense tracking, and more.

  • Xero

Sales and Marketing integrations help you get more leads and turn them into happy customers. 

  • CallRail
  • Wingmate
  • ToolDesk
  • StreetFair

Automation integrations save you time with automated workflows, ensuring seamless data sync across platforms.

  • Integrately
  • Adhesion Connect
  • Zapier (updated with new actions and triggers)

Inventory integrations simplify materials management to help you make informed purchase decisions.

  • Ply Inventory
  • Arka Inventory

Phone / VoIP integrations connect you with calling, texting, and video conferencing on any device.

  • Ooma Office

Estimating integrations help you effortlessly turn drawings into estimates in the field.

  • ArcSite

A sneak peek at 2025

2025 Jobber sneak peek

Because your work never stops, neither does ours. Here’s just some of what you can expect from Jobber in 2025 to help ensure your success: 

Jobber AI Receptionist

Missed calls have steep consequences. With your AI Receptionist answering client inquiries and taking new leads, you can step away from your phone without the risk of losing work to a competitor or leaving your customers waiting for a reply.

AI Receptionist is already being used by hundreds of Jobber customers. Join the waitlist here.

Quote templates and advanced quote customization

Save time and instantly create quotes with quote templates. Plus, showcase your expertise, build trust, and win more deals by customizing your quotes with new content like a project summary, photo gallery, embedded attachments, Google reviews, and more.

These quoting features are already being used by hundreds of Jobber customers. Join the beta here.

Custom automation builder

Simplify your workflows by automating tasks like client notifications, tagging, and quote status updates, all tailored to your needs with advanced customizations.

Progress Invoicing

Invoice for completed portions of work to improve their cash flow and avoid large final invoices. Generate percentage- or dollar-based invoices directly from Jobs, allowing for a flexible invoicing process.

Business insights

Stay on top of key business health metrics and financial insights with new dashboards. Track your financials with automated views of cash inflows and outflows in one place, and view essential business health metrics to improve decision-making.

Smarter scheduling

Creating an efficient schedule can be difficult and time-consuming. Make faster, more informed scheduling decisions with upcoming improvements like time slot suggestions based on available team members, drive times, and more.

Customer communications

Giving you new marketing channels and better ways to manage your conversations all in one place.

We’re humbled by the 250,000+ home service pros who trust Jobber to run their businesses and hope all of these new features help your business succeed in 2025 and beyond.

Originally published January, 2024. Last updated December 17, 2024.

Join over 200k service professionals that trust Jobber

Get Started