Never miss a customer call with Receptionist

An AI answering service is software that answers incoming calls and texts for your business without a human operator. It can answer common questions, take messages, transfer calls, and book appointments 24/7.

For plumbers, HVAC techs, landscapers, cleaners, and other blue collar pros, Jobber Receptionist is purpose-built for the way you work. Because it runs on the business data already in your Jobber account, it can answer questions about your services, capture lead details, and book jobs based on your real availability, not a generic script.

It handles calls and texts around the clock, so an after-hours caller gets an answer instead of a voicemail box.

Receptionist picks up when you can't, whether that's after hours, on a roof, or on another call. It uses natural language to ask about the job, collect contact and property details, and then either book a visit, create a work request, or take a message.

It files everything in your field service CRM so nothing needs to be re-entered. If the call needs you personally, it transfers the call or texts you.

Yes. Jobber Receptionist can capture a job request and book the visit during the call using the online booking settings you've already configured. New leads and appointments flow straight into your schedule and client list, so the work is on your calendar before the call ends.

You have full control, separately for calls and for texts. Turn it on after hours, on weekends, or during the day when you're on a job, and turn it off whenever you want to handle the phone yourself. You can change these settings any time from web or mobile.

You can customize your greeting so callers hear your business name and your tone, not a generic recording. You can also shape how Receptionist talks about your services and set rules for what it should and shouldn't do on a call.

Yes. Set up call forwarding with your current phone provider to route calls to Receptionist, either after hours or after a set number of rings. Customers keep calling the same number they always have.

Receptionist handles multiple calls and texts simultaneously, so a busy day doesn't cost you leads. Each conversation is logged separately, which means the third caller during a heat wave gets the same answer as the first.

Receptionist is ready on day one using the data already in your Jobber account, including your company profile, services, request forms, and booking settings.

From there, you can fine-tune it with details about how you operate, what questions you get most, and what you want it to say, so its answers get sharper over time. No scripting or setup calls required.

Yes. Jobber Receptionist is already helping service businesses answer customer calls and texts, handling over 20 calls per week on average without any intervention.

Customers still get the responsive, helpful experience they expect, instead of leaving a voicemail and waiting for a callback.

You decide when a call reaches you. Set keywords for Receptionist to listen for, like "emergency," "no heat," "burst pipe," or a commercial account name.

Receptionist will transfer the call straight through or send you a text alert. Callers who simply ask for you can be routed to you the same way.