Customer relationship management (CRM) software helps your landscaping business stay organized. It’s the best way to manage information about your clients in one place.
If you aren’t already using landscape CRM software, that’s okay. You can start using a CRM at any time to store leads, manage projects, and keep your clients happy.
In this guide, we’ll go through some of the most popular options on the market and help you choose the right landscaping software for your business. Let’s get started.
Top 6 landscaping CRM software options
Disclaimer: Software prices are subject to change after the publication of this article.
| CRM | Best for | Top features | Starting price |
|---|---|---|---|
| Jobber | Landscaping, lawn care, and other field service businesses | • Lead management • Client and job details • Customer communication • Job scheduling and routing • Automatic payments | $39/month |
| Yardbook | Landscaping and lawn care businesses | • Business listing • Lead management • Invoicing and payments | Free (with ads); premium option available |
| Hubspot | Businesses across multiple industries | • Lead management • User segmentation • Job scheduling | Starts at $20/month/seat (free option) |
| ServiceM8 | Landscaping, lawn care, and other field service businesses | • Dispatching and crew management • Quoting, invoicing, and payments • Customer signature collection | Starts at $29/month (free option) |
| Zoho | Businesses across multiple industries | • Lead management • Customer communication history • Sales forecasting | Starts at $19/month CAD |
| Pipeline | Landscaping, lawn care, and other field service businesses | • Lead management • Email marketing • Sales forecasting | $25/user/month |
How we evaluated landscaping CRM software
Lots of CRMs say they’re designed for landscapers, but they don’t always account for the unique challenges that your business faces every day.
We researched popular landscape CRM software options based on factors like:
- Popular features that are essential for landscapers
- Tutorials and training resources
- Online customer reviews
The result is a list of the best CRM software for landscaping businesses of every size.
1. Jobber
Jobber’s landscaping CRM software makes it easy to organize client information, communication, and project history—all in the same place where you manage your work.
I would highly recommend Jobber to any home service entrepreneur.
I don’t care if you’re using another CRM. If you’re not using Jobber, you definitely need to give it a try.
When you use Jobber, your entire landscape team can access any client information they need. Manage leads, update job details, and track customer communication in one place.
You can also use Jobber’s landscaping business software to:
- Manage online bookings and work requests from your landscaping website
- Send proposals and quotes to clients
- Manage client and job information on site and in the truck using the mobile app
- Customize client profiles to manage project details
- Track employee labor costs, material costs, and other expenses
- Manage your schedule and send timing updates to the customer
- Turn jobs into invoices and send them to clients
- Accept credit card payments in-person and online
- Integrate with your Quickbooks Online accounting software (and dozens of other tools)
With Jobber as your landscape business management software, your team has all the information they need to complete the job on time, on budget, and to the client’s satisfaction.
Jobber has brought a level of professionalism to us as a small business that our local competition isn’t using.
2. Yardbook
Yardbook is a popular choice for landscape gardeners who need a CRM solution.
It also comes with useful features like:
- Lead tracking and management
- Product catalogs
- Job scheduling
- Vehicle GPS tracking
- Equipment maintenance
- Employee timesheets
- Invoicing and payments
However, it doesn’t have additional marketing tools to help you reach new customers online, like Jobber websites and email campaigns.
3. Hubspot
The Hubspot CRM platform is used by a wide variety of companies, not just the landscaping industry. It’s a popular choice for sales, marketing, and customer data management.
In addition to being an excellent CRM that scales to fit any business size, Hubspot offers more features that you might find useful:
- Lead management and pipeline tracking
- User segmentation
- Access to the Hubspot user community
- Customer experience tracking
- Job scheduling
However, Hubspot isn’t designed specifically for lawn care and landscaping businesses like yours. It doesn’t have essential features like job quoting and invoicing—you’d need a separate tool for that.
4. ServiceM8
ServiceM8 offers convenient job quoting, scheduling, invoicing, and payment features. It also gives you ready access to all of this information while you’re on the go.
Designed for home service businesses, ServiceM8 offers a number of features to help you manage operations more easily, like:
- Simple dispatching and crew management
- Job scheduling and checklists
- Quoting, invoicing, and payments
- Customer communication with SMS and email
- Customer signature collection
- Integration with QuickBooks Online and Xero
Unlike Jobber, ServiceM8 has limited software integrations. It also doesn’t provide features like GPS tracking, employee time tracking, team push notifications, and automated quote and invoice follow-ups.
5. Zoho
Zoho is more than just a CRM. Designed for all types of industries, it also offers solutions for sales and marketing, e-commerce, project management, HR and legal workflows, and much more.
While the Zoho group of products likely has everything you need to run your business, it doesn’t all come with one convenient price tag. You’ll need to pay for each product separately.
The Zoho CRM system comes with features like:
- Sales pipeline and lead management
- Customer communications history
- Quoting and invoicing
- Customer journey mapping
- Sales forecasting
- Data analytics and reporting
- AI and machine learning tools
6. Pipeline
The Pipeline CRM tool is designed to fit multiple industries, not just home service. It works well for sales processes and customer information storage.
As a landscaping CRM, Pipeline offers a range of useful tools to help you identify leads, close sales, and manage your customers, including:
- Sales pipeline and lead management
- Team and customer management
- Bid and contract management
- Automated email marketing
- Sales forecasting
- Data analytics and reporting
- App integrations
That said, Pipeline doesn’t have a lot of the features you need to run your landscaping or lawn care business, like job estimating and scheduling. You would need a separate tool for that.
Because of the time Jobber has saved me on tasks that used to consume my day, I’ve been able to focus on the bigger picture…
…and provide my family six-figure incomes back-to-back years.
Need a little extra technical support to run your business efficiently and effectively? Check out our detailed list of landscaping and lawn care business apps.
Frequently Asked Questions
-
Landscaping CRM software helps you organize information about your customers, from work requests to text messages and emails.
A CRM also helps you market your business and manage leads, letting you manage customers at every stage of the sales funnel. This is a great way to ensure every customer gets top-notch service. -
Yes, it’s a good idea to use a landscaping CRM. These are just a few reasons why:
• Give all employees access to the same customer information
• Customize every interaction with potential and current customers
• Send targeted email and SMS marketing to specific customer groups
• Enable employees to build good customer relationships -
When you’re shopping around for landscape management software, look for a tool that:
• Has clear pricing that fits within your budget
• Makes it easy to complete essential tasks, whether manually or automatically
• Offers customization (e.g., landscaping company name and logo)
• Allows you to upload photos, measurements, and other information
• Provides job quoting, scheduling, invoicing, and payment features
• Requests online reviews after jobs are completed
• Has landscaper marketing features to help promote your business
• Offers detailed analytics and reporting
• Comes with dedicated customer service and technical support
• Provides a product demo so you can see the software in action