When you only have a handful of customers, admin work may not take up much of your day. But as your business grows, writing estimates, scheduling jobs, sending invoices, and processing payments can eat up your working hours and cut into your profits.
Field service management software like ServiceTitan automates these workflows so you can focus on work that makes you money, like getting jobs done.
ServiceTitan isn’t your only option, though. And because it’s geared towards larger businesses, it isn’t ideal if you’re just starting out or have a smaller team.
Check out these ServiceTitan alternatives to find one that matches your business, budget, and goals.
10 alternatives to ServiceTitan:
What is ServiceTitan?
ServiceTitan is field service management software that helps service business owners to:
- Create and send estimates and quotes
- Schedule jobs and dispatch employees
- Invoice customers
- Collect payments
- Manage customer communications
- Track and analyze performance
While it can be used for a variety of industries, it’s most popular for contractors in:
- HVAC
- Plumbing
- Electrical
- Roofing
- Commercial cleaning
- Septic
- Pest control
- Landscaping
- Security
- Irrigation
Pricing isn’t publicly available, but users report a minimum monthly fee between $125 and $398.
ServiceTitan offers many integrations, making it easy to add to your existing workflow. But unlike many of its competitors, it isn’t a great option for sole proprietors or small businesses.
It works best for established mid- to large-sized home service businesses that have office staff, multiple field technicians, and a reliable flow of jobs.
1. Jobber
Jobber is field service management software for small- to mid-sized home service businesses with up to 30 employees. You can use it whether you’re a sole proprietor or have a team of field service technicians to manage.
It helps home service business owners boost operational efficiency by enabling them to:
- Create and send customer-friendly quotes and invoices that are easy to view and approve online.
- Process credit card payments to get paid faster and in full.
- Track expenses to monitor job costs and make accounting a breeze.
- Schedule and dispatch teams with a drag-and-drop calendar.
- Provide customized performance reports that show you what’s working and where you have room for improvement.
- Automate review collection to boost your reputation, build trust, and develop an online presence.
- Facilitate customer communications through emails and texts, like automated payment reminders and on-my-way messages.
- Get marketing support through email campaigns, referral programs, and website building.
Jobber works well for virtually any home service industry, including:
- Residential and commercial cleaning
- Plumbing
- Pressure washing
- Dog walking
- Roofing
- HVAC
- Appliance repair
- Handyman services
- Lawn care
- Landscaping
- Pool cleaning
- Pest control
- Snow removal
- Painting
How much does it cost?
Jobber’s pricing starts at $39/mth (or $25/mth if billed annually), depending on which plan you need and how many employees you have.
No matter which plan you choose, Jobber offers a 14-day free trial—no credit card required. That way, you can test out different features before committing.
How does it compare to ServiceTitan?
Where ServiceTitan only serves established companies with existing teams, Jobber accommodates smaller businesses, like one-person operations, as well as mid-size teams of up to 30 people.
It integrates well with a variety of small business tools, from accounting and lead generation software to customer financing and call tracking platforms.
It also comes with a lower price tag than ServiceTitan, allowing you to keep more money in your pocket while still accessing the tools you need to grow.
And unlike ServiceTitan, which requires extensive onboarding, Jobber is easy to learn and use, making it a good option if you want to hit the ground running.
My buddy pushed me over to Jobber. I checked it out, and I was sold very quickly just based on this simplicity. That’s why we chose Jobber. We’re five years in now and we’re not looking back.
2. Housecall Pro
Housecall Pro is a field service management platform built for home service businesses of all sizes, from solopreneurs to teams with up to 100 employees.
Home service providers can use it to:
- Book jobs online and schedule teams
- Dispatch and track fleets
- Send quotes and invoices
- Process payments
- Run payroll
- Track expenses
It works for a broad range of industries, including HVAC, plumbing, electrical, cleaning, general contracting, and pest control.
How much does it cost?
Housecall Pro’s pricing starts at $59/mth for a single user or $149/mth for up to five. Specific add-ons, like vehicle tracking, come with additional fees.
How does it compare to ServiceTitan?
Housecall Pro is a more affordable and simpler alternative to ServiceTitan, especially for smaller teams. However, it doesn’t have built-in route optimization, meaning users will have to pay an additional monthly fee for an integration if they need that feature.
While it doesn’t offer the same level of marketing support as competitors such as Jobber, it’s a good option if you’re just getting started. It offers a straightforward setup and onboarding process, making it easy for you and your team to make it part of your routine.
3. FieldEdge
FieldEdge is a field service management tool for small to large enterprises in the following industries:
- HVAC
- Plumbing
- Locksmithing
- Appliance repair
You can use it to:
- Draft proposals and quotes
- Process payments
- Schedule and dispatch teams
- Create and send email campaigns
- Set service prices
How much does it cost?
FieldEdge’s pricing isn’t publicly available, but it’s made up of a monthly fee and an initial setup charge that varies based on your business needs.
How does it compare to ServiceTitan?
FieldEdge serves fewer industries than ServiceTitan. Unlike other competitors such as Housecall Pro or Jobber, it doesn’t offer as many features and customizations.
It works best for smaller teams in specific industries who need help with setting prices, handling basic accounting tasks, or managing service agreements.
On the other hand, it can be limiting if you’re looking for marketing support, popular integration capabilities, or software that supports a wide range of services.
4. Service Fusion
Service Fusion is a field service management platform built for small- to medium-sized home service businesses.
It works for a variety of service industries, including HVAC, plumbing, electrical, tree care, carpentry, remodeling, cleaning, and more.
Home service business owners can use it to:
- Track fleets
- Manage customer phone calls
- Send invoices
- Process payments
How much does it cost?
Service Fusion pricing starts at $192/mth for a basic plan with an unlimited number of users.
How does it compare to ServiceTitan?
Unlike ServiceTitan, Service Fusion offers customer phone call management through VoIP, allowing service providers to answer and make phone calls directly through the platform.
This feature integrates with the platform’s scheduling system, making it easier to link calls to specific jobs, track conversations, and record customer communications.
It’s a good option for smaller teams that receive a lot of customer calls and need a way to manage them, but it doesn’t offer as many features or integrations as other tools, like Jobber.
5. Workiz
Workiz is field service management software for small to medium-sized service businesses in industries such as:
- Junk removal
- HVAC
- Appliance repair
- Carpet cleaning
- Moving
- Computer repair
- Pool services
Sole proprietors and multi-employee teams can use it to:
- Schedule and dispatch crews
- Track equipment availability
- Manage expenses
- Record customer phone calls
- Process payments
- Draft estimates and proposals
How much does it cost?
Unlike other platforms, Workiz offers a free basic plan for up to 2 users. While it has limited features, it does offer scheduling, invoicing, and access to the mobile app.
For bigger teams or additional features, pricing ranges from $187-$270/mth.
How does it compare to ServiceTitan?
Workiz has fewer features than ServiceTitan, but the free basic plan makes it a good option for those on a tight budget or who only need limited tools.
It’s also an easy platform to scale, so it can grow with you as you hire your first employee and expand your team.
However, it has fewer marketing capabilities and analytics capabilities than ServiceTitan, so it has less wiggle room for teams with more robust needs.
6. FieldPulse
FieldPulse is field service management software for small to medium home service businesses in industries like property management, fire and security, electrical, plumbing, commercial equipment, and glass repair.
You can use it to:
- Create and send estimates and invoices
- Oversee project management
- Set prices
- Manage inventory
- Book jobs
How much does it cost?
FieldPulse doesn’t list its pricing, so you have to book a demo to find out what it will cost based on your needs.
How does it compare to ServiceTitan?
FieldPulse is made to scale with you, offering a wide range of features. But they aren’t as comprehensive as ServiceTitan’s and may not offer the same levels of functionality for larger enterprises with complex needs.
It’s also less user-friendly than other platforms, such as Jobber or Housecall Pro, which impacts customer experience and makes it harder for your team to use the technology.
7. Kickserv
Kickserv is a field service management tool that works best for solopreneurs and small teams, although it can be used for growing companies and larger businesses as well.
It can be used for several service industries, including:
- Construction
- Landscaping
- Cleaning
- Restoration
- Mechanical
You can use it to:
- Schedule jobs
- Create and send invoices
- Generate custom reports
- Track time and expenses
- Monitor your fleet
- Process payments
How much does it cost?
Kickserv’s pricing starts at $19/mth for up to three team members and goes up to $250/mth for unlimited users.
Different plans come with different features, so the cost will depend on your needs, like whether you need features like expense tracking or live GPS maps.
How does it compare to ServiceTitan?
Kickserv offers various features useful to small- to medium-sized service businesses, but it lacks as many enterprise-level options, making it less scalable.
For example, Kickserv currently doesn’t offer automated marketing campaigns or referral programs like ServiceTitan or other alternatives like Jobber.
It also offers limited integrations capabilities, making it harder to get your software to work together.
8. RazorSync
RazorSync is another platform made for small to medium-sized teams. It works in many different service industries, such as:
- Alarm and security
- Appliance repair
- Plumbing
- IT and computer repair
- HVAC
- Lawn care
Service business owners can use it to:
- Automate billing
- Manage customers
- Schedule jobs
- Dispatch crews
- Track time
- Process payments
How much does it cost?
RazorSync’s pricing starts at $85/mth for up to two users and goes up to $360/mth for up to 15.
Depending on the plan you choose, you may also need to pay additional fees for add-ons like route optimization or templates.
How does it compare to ServiceTitan?
Like other alternatives, RazorSync is best used for small to mid-sized teams. It doesn’t offer marketing support like email campaigns or deep-level reporting that enterprises might need. And it has fewer integration options than alternatives like Jobber.
9. Simpro
Simpro is field service management software made to serve large service businesses or those with commercial clients. It works best if you have complex operations and need help to:
- Manage multiple companies
- Plan maintenance
- Oversee inventory
- Schedule and dispatch teams
- Track fleets
It can be used for many different service industries, such as:
- Electrical
- Fire protection
- Security
- Plumbing
- Solar
- Gas
- Construction
How much does it cost?
Simpro’s pricing is based on your business needs, and you have to request a demo to get a quote.
How does it compare to ServiceTitan?
Simpro is meant for service businesses that need detailed job costing, inventory tracking, and asset management. It works well for commercial clients and large-scale construction projects, but it isn’t ideal for smaller businesses with simpler needs.
It also doesn’t offer marketing support and has fewer options for residential contracts, like customer-facing features such as a self-serve portal.
10. Service Autopilot
Service Autopilot is field service software geared towards specific industries, such as:
- Lawn care
- Cleaning
- Snow removal
- Pest control
- Pool cleaning
Home service providers in those industries can use it to:
- Send invoices
- Receive payments
- Create estimates
- Track time and productivity
- Manage recurring payments and jobs
How much does it cost?
Service Autopilot’s pricing starts at $49/mth for basic features. Their most robust plan costs $499/mth.
No matter which plan you choose, you’ll pay an additional sign-up fee based on your business’s needs.
How does it compare to ServiceTitan?
Service Autopilot caters to fewer industries and offers more basic features compared to ServiceTitan. For example, it doesn’t offer job costing or asset tracking.
It can work well for home service providers in the industries it serves who are looking for basic field management software. However, it isn’t the best fit for those with commercial clients, bigger teams, or who want marketing support.
How to pick the right field service management software
To pick the best ServiceTitan alternative for your business, there are a few factors you need to consider, such as:
1. The size of your team
Are you a sole proprietor, or do you have a few service contractors or employees to manage?
Different field service management platforms are geared to different sized teams. Some, like Jobber, work well whether you have a team of one or 30. Others, like ServiceTitan, are made for larger enterprises.
You also need to think about your long-term growth goals. For example, whether you want to scale your business in the future, and what that would look like. Some tools will be able to grow with you, while others won’t be able to support your needs as you expand.
Think about the support you need today, like invoicing or payment processing, and what you might like to have down the road, like fleet management or marketing tools.
2. Customer support
Customer experience matters when choosing field service management software—not just for your clients, but for you and your team. If you run into a problem during setup, how likely are you to get fast, helpful customer support that answers your question?
Take a look at reviews from other users to get an idea of a platform’s customer service and whether you’ll be able to speak to a real person or a bot. Being able to get the support you need without having to wait on hold or chase down answers can make all the difference.
For example, when Luisa Vesga of VMech was asked what her favorite thing about Jobber was, she said: “Support. The best thing is that you can ask a question right in the chat. You don’t have to deal with finding contact info and then calling or emailing. If you have an issue, it’s right there. It’s why I chose Jobber.”
3. Integration capability
Ideally, you want a field service management platform that integrates well with other tools and software you use, like QuickBooks, Angi, or DocuSign. The more integrations it has, the easier your life will be.
That way, you don’t have to go back and forth between apps, and you can handle everything within a single platform.
Pro Tip: Check out Jobber’s integrations to see if we integrate with the software you already use by visiting our App Marketplace.
4. Pricing
You need a platform that fits your budget. Think about what you need help with, like automated invoicing, employee scheduling, or online booking. Then, review which tools offer those features for the lowest price.
And watch out for platforms that hide basic features behind higher plan tiers, like templates or reporting tools. These add-ons can quickly increase your monthly cost and force you to opt for upgrades you won’t use.
Choose a platform with transparent pricing that covers your needs without breaking the bank.
For example, Jobber’s Core plan offers online booking and job scheduling, quotes, invoices, online payment processing, and reporting for $25/mth, covering all the basics you need to run a business.
Then, you can purchase add-ons for things like marketing tools or app integrations to customize your subscription and only pay for what you need.