The Top 9 Field Service Apps to Boost Efficiency

Originally published in November 2023. Last updated on January 29, 2025.

Between scheduling your crew, estimating jobs, and invoicing customers, running a field service business can feel like a never-ending circus act. Luckily, the right field service app can swoop in like your tech-savvy assistant, saving you time, energy, and maybe even your sanity.

But how do you choose between dozens of well-reviewed field service apps? Not all apps are created equal, and finding the perfect match for your team’s unique needs is key.

Check out our list of the top field service apps to find the one that’ll keep your business running smoothly, no matter your team size or daily demands.

How we chose the top field service apps

To narrow down the best field service apps, we looked at the top apps on websites such as Capterra and G2. 

We prioritized apps that work for common field service industries, such as plumbing, cleaning, and HVAC businesses. 

We focused on the features that matter most to busy teams—like scheduling, communication, invoicing, and ease of use. We also considered scalability, so that your app can grow with your business.

From there, we checked out customer reviews to see what field service industry experts had to say. When available, we watched app tutorials to see these tools in action.

The result is a curated list of apps for service businesses that are reliable, efficient, and built to help you crush your to-do list.

Jobber is field service management software that helps you complete all your front-office and field service duties more efficiently. You can quote and schedule new work, automatically stay connected with customers, and get invoices paid online—all in one platform. 

Use the Jobber mobile app to keep all your job and customer information organized, whether you’re working solo or managing field staff. To save you time on job management, Jobber automates admin work like customer appointment confirmations and invoice payment reminders.

Jobber can also help you:

• Build professional quotes with optional line items and images
• Schedule field techs with ease using a drag and drop calendar
• Accept online bookings and convert any service request into a site assessment
• Enable your team to clock in and out of jobs from the Jobber app—or automatically track time based on their location
• Let customers access an online portal to approve quotes and pay invoices
• Accept credit card payments from your phone or online
• Get AI-powered business insights and coaching

The Jobber app is available in English or in Spanish to manage day-to-day work in the field.

With a focus on complex dispatching and digital job forms, ServiceTitan is ideal for large-sized businesses in HVAC, plumbing, and electrical contracting with commercial clients.

While ServiceTitan doesn’t offer automated quote and invoice follow-ups or an online customer portal, it does let you send and receive text messages between your team and customers.

ServiceTitan’s other capabilities include:

• Front-office features such as call tracking, job booking, and customer membership management
• Field operations features such as an estimate builder, digital job forms, and time tracking
• Analytics to track performance and identify growth opportunities

READ MORE: 10 ServiceTitan alternatives to grow your service business

With Fieldwire, you can create and manage field work tasks within a large project, see With Fieldwire, you can create and manage field work tasks within a large project, see project plans and blueprints from the job site, and communicate with field workers in real time.

Fieldwire also lets you:

• Create long-term project schedules with multiple milestones
• Add status updates, photos, and videos to a project task
• Generate fully customizable construction reports on request or on a schedule

READ MORE: Jobber vs. Fieldwire: which is better for your business?

In the FleetSharp app, you can view details on each vehicle’s speed, direction, and stops, along with detailed reports of vehicle activity. You’ll also see where your teams are at any time so you can shorten the time between appointments and serve more customers.

FleetSharp also lets you:

• View a location history for each vehicle, plus information on speed and direction
• Map views with both map and satellite options
• Get alerts to your mobile device about unsafe driving behavior or excessive idling

Better yet FleetSharp integrates with Jobber for easier scheduling and to provide better insights into your business’s productivity.

READ MORE: Learn how to improve fleet management in your service business

Dynamics 365 Field Service simplifies how you schedule and dispatch crews across multiple locations. Use the field service app to track job site progress for crews that need to fix tech outages, maintain complex commercial HVAC systems, and conduct utility repairs.

The Dynamics 365 Field Service mobile app guides your field service technicians through schedule changes and the service tasks they need to complete on-site.

With Dynamics 365 Field Service, you can:

• Manage work orders for equipment repairs and maintenance
• Automatically generate recurring maintenance appointments for equipment
• Generate invoices on a recurring schedule for your maintenance agreements
• Manage inventory and request purchase orders

Taking images of your progress on a job builds trust and keeps your customers informed. CompanyCam helps you do that with shareable photo galleries, live photo feeds, a before and after camera, document scanning, and more.

Every photo taken in CompanyCam is instantly time-stamped, saved by location, and visible to the whole team. Plus, you can add comments, tags, or voice notes to images to show your crew what areas need additional work.

With CompanyCam, you can also:

• Add text, annotations, and drawings directly to photos to provide context or instructions
• Create and apply multiple tags to photos to categorize them within and across your projects
• Easily share live progress updates with your clients, team, or subcontractors
• Leverage unlimited cloud storage to store as many photos as you need

Pro Tip: Use CompanyCam’s integration with Jobber to share images of your work progress with customers on jobs and invoices.

Use Connecteam if you need a free field service app mainly for employee management—its free plan supports up to ten users. However, you’ll have to use separate apps for invoicing and estimating.

More Connecteam capabilities:

• Easily manage field service worker availability and shift swaps
• Build work schedules that your team can access on their mobile devices
• Automatically log hours onto digital timesheets
• Communicate with staff via chat and see who read your messages

Although it’s designed for many different sectors, including health care and real estate, Skedulo has tools that can help field service businesses with a lot of techs manage scheduling for technical maintenance and repairs at customer properties.

Skedulo also lets you:

• Assign jobs, track progress, and reassign tasks
• Receive updates on fieldwork progress
• Access reports that show workforce productivity and job costs
• Facilitate communication between dispatchers, managers, and mobile workers

ServiceFusion also includes built-in text and voice communication features, making it simple to stay connected with technicians and customers without needing separate apps or systems.

Other Service Fusion features include:

• GPS tracking to reduce fuel costs
• Turn estimates into jobs with one click
• Manage customer requests with call-tracking software

What to look for in a mobile field service app

When choosing a mobile field service app, focus on features that streamline your workflow and save time. Depending on your business, this might include tools like intuitive scheduling, real-time dispatching, and mobile access for technicians to stay connected in the field.

If you’re in the early stages of your field service business, it’s a great time to implement field service software. Think about scalability—your app should grow with your business.

You should also consider whether your chosen field service app integrates well with your existing tools, like QuickBooks or CRM apps. 

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As a guide, consider these features when choosing your mobile field service app:

• Ease of use. Every new tool takes some learning, but service management software that’s too complex can eat into your workday and waste more time than it saves.
• Desktop availability. Your field service management app needs to run effectively from a computer, too, if you’re managing schedules and customer communication from your home office or headquarters.
• Task automation. A great field service app can turn repetitive tasks—like appointment reminders—into automatic, effortless work that runs in the background while you focus on growing your business.
• Customization. Choose an app you can adapt for your business’s specific needs. If it’s too hard to customize to fit your current workflow, it might not be worth the hassle or costs.
• Integrations. What other software do you need your field service app to connect and communicate with? Before choosing one, check if it integrates with the route planner app or accounting app you already use and can’t replace.
• Analytics and reporting. If you need detailed insights into your sales, accounting, or marketing activities, pay close attention to the analytics and report customization that your new service management software offers.
• Customer support. A great support and setup team will get you onboarded quickly and help you get the most from your app. When researching field service software, read app reviews and see what users say about the customer support team.

The right field service app can transform the way you work, helping you save time, stay organized, and deliver the best service to your customers. 

With the options on this list, you’re one step closer to finding the perfect tool to boost your team’s efficiency and keep your business running smoothly.