How do requests work in Jobber?

Receive customer requests with less effort
Let new and existing customers request work through your website, social media, or client hub, their self-serve portal.
You’ll collect every customer’s contact details, the services they want, and their availability.

Add new requests yourself when customers call
Got a work request over the phone?
Simply enter the client and work details to create a new request on the go—and follow up later.

Keep tabs on all your requests in one place
See all customer requests and know which ones are overdue for an on-site assessment or quote.
Every new request gets tagged as a lead automatically so you can prioritize requests and take action.

Schedule site assessments instantly
Schedule an assessment and assign it to a team member—directly from a customer’s request—in just a few clicks.
Once you’re at the property, record any notes or photos you’ll need for the quote or job directly in the clients file.
“There’s no messy paperwork, and it gives us more brain space.”
Integrations that fit the way you work

Turn Angi leads into jobs—and connect, manage and win clients in Jobber.
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Instantly book jobs on Thumbtack and manage the job seamlessly in Jobber.
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Sync Jobber clients to Mailchimp for seamless email marketing and paid ad campaigns.
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Automate tasks between apps with custom triggers—seamlessly connecting Jobber with 2,000+ other tools
Learn MorePick the best plan for your business.
Get the tools you need to work smarter, stay in control, and grow with confidence.
Explore other features
Online booking
Turn website visitors into booked jobs automatically—no follow-up required.
What are quote request forms?
Quote request forms, or work request forms, are online questionnaires that customers can fill out with the services they want your business to complete for them. With Jobber, you can customize your request form with questions that capture your customer’s preferences, property details, and requirements for the job.
You can add these request forms to your website and social media pages without technical expertise, or share them with customers directly. Here’s how that works:
By automatically tracking visit times, you can maintain accurate and up-to-date timesheets with less effort.
Benefits for your business:
- Share your request form’s link on your social media, or add a button on your Facebook business page
- Copy and paste the embeddable form into your website builder (like WordPress or Squarespace)
- Send a link to your request form so customers can access it through client hub, their self-serve online portal
Want to let customers book directly into your calendar? Check out our online booking.