Software Comparison

Jobber vs. ServiceTitan

  • Jobber helps you quote, schedule, invoice, and get paid—all in one place.
  • Access all features with a free trial. No credit card required.
Software Comparison: Field Service Software

See the features that over 250,000 home service pros use to power their business

Manage jobs from start to finish with all the tools and information you need, all in one place.

Make it easy for customers to request work, approve quotes, make payments and stay informed.

Automate repetitive administrative work, and spend the time you save building your business.

Jobber vs. ServiceTitan

The main difference between Jobber and ServiceTitan is that ServiceTitan is built for larger, enterprise-sized businesses, while Jobber is built for home service businesses with up to 30 employees. Jobber offers a quicker return on investment due to its competitive pricing and superior customer service.


Features to win more jobs

Feature Comparison

ServiceTitan

Fill your schedule with less effort by letting customers book appointments online. Watch jobs appear in your schedule while you stay in control of your availability.

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ServiceTitan offers a similar online booking feature.

Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1. 

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ServiceTitan offers a similar CRM feature.

24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online. 

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ServiceTitan offers a similar online customer portal feature.

Create, send, and track professional quotes your customers can understand and approve easily. 

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ServiceTitan offers a similar quoting feature.

Win work and fill your schedule with less effort

Jobber’s online booking, CRM, customer portal, and quoting tools help you efficiently manage your business and secure more jobs.

Let leads and customers book appointments with you online to save time on scheduling. Your bookable services and availability are based entirely on your preferences. When a booking is made, Jobber will automatically schedule the job, assign an available team member, and notify you.

Two mobile devices displaying automatic notifications and confirmations within Jobber's online booking feature

Then, use Jobber’s client manager to track client details and service history, so you can deliver personalized customer service every time. Clients can approve quotes, request services, and make payments in client hub—their self-serve online customer portal.

Plus, quotes in Jobber are professionally designed and interactive, allowing you to suggest premium packages or additional services directly in the quote. Your customers can select the services that best suit their needs and watch their total automatically update before they approve.

Features to work smarter

Feature Comparison

ServiceTitan

Schedule and assign jobs to you or your team faster,  avoid booking conflicts, reschedule and reassign work to your crew members, and instantly notify them of schedule changes. 

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ServiceTitan offers a similar scheduling feature.

Advanced scheduling features are available on their Scheduling Pro, Fleet Pro, and Dispatching Pro products.

Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds. 

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ServiceTitan offers a similar routing feature.

Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.

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ServiceTitan offers a similar GPS tracking feature.

Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.

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ServiceTitan offers a similar customer communication feature.

Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go. 

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ServiceTitan offers a similar job management feature.

Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done. 

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ServiceTitan offers a similar job forms feature.

Get accurate information on how much time your team spends on each job.

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ServiceTitan offers a similar time-tracking feature.

Tackle business challenges easier and faster with an AI business coach, data analyst, and marketing specialist.

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ServiceTitan offers a similar AI feature.

Easy job management and service scheduling built for the field

By consolidating the tools and information you need, Jobber reduces administrative work at every stage of the job to help your service business operate more effectively. 

Jobber’s scheduling feature makes it easy to assign jobs to team members, track progress in real time, and optimize routes for better efficiency. With automated emails and text messages, Jobber keeps your customers updated with on-my-way messages and appointment reminders. You can even text with customers on the go. All your conversations will be stored in Jobber.

You’ll also have access to all the tools you need to manage your jobs effectively, including job details, forms, and checklists, to help you get the job done right every time. 

Leverage the power of AI with Jobber Copilot, your AI-powered assistant. Think of it as a business coach in your back pocket. You’ll get on-demand, customized strategy suggestions and actionable advice for any challenge you face.

Tell Jobber Copilot how you want to improve, and get tailored strategies, actionable advice and resources.

Features to boost profits

Feature Comparison

ServiceTitan

Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.

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ServiceTitan offers similar invoicing features.

Manage debit, credit card, or ACH payments and work in one place you work, so you don’t miss a thing. 

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ServiceTitan offers similar credit card processing features.

Let customers pay you on the spot with one tap and avoid manually entering your client’s credit card information.

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ServiceTitan also offers a mobile card reader.

Get paid instantly, so you can have money to pay your bills, buy more materials, and more. 

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ServiceTitan only offers next-day payouts.

Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.

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ServiceTitan offers a similar expense tracking feature.

Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
 
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ServiceTitan offers a similar business dashboard feature.

Jobber gets you paid 4x faster

Get paid 4x faster with Jobber. Quickly generate a branded invoice with one click when the job is done, and send it to customers over text or email. With Jobber Payments, it’s easy for your clients to pay invoices online by credit card, debit card, or ACH transfer. Or, use automatic payments for recurring services to charge customers without lifting a finger.

Plus, Jobber offers instant payouts, so you’ll have access to funds within minutes of the transaction—even on weekends and holidays.

And forget about chasing customers for overdue payments. Jobber sends automated invoice follow-ups to remind them to pay their outstanding invoices.

Service invoice being paid with a 20% tip added in client hub through the Jobber mobile app

Features to help you get noticed

Feature Comparison

ServiceTitan

Get more Google reviews by automating review requests to your satisfied customers.

Reviews is available as an add-on to most Jobber plans.

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ServiceTitan offers Reviews as part of their Marketing Pro add-on.

Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.

Campaigns is available as an add-on to most Jobber plans.

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ServiceTitan offers Campaigns as part of their Marketing Pro add-on.

Create a referral program that rewards loyal customers for bringing in new business.

Referrals is available as an add-on to most Jobber plans.

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ServiceTitan does not offer a referral feature.

Get in front of customers fast, with a simple, professional website you can create, customize, and publish in minutes. 

Free with any Jobber plan.

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ServiceTitan does not offer a built-in website builder.

Get noticed with Jobber’s marketing tools

You don’t need a marketing degree to run cost-effective marketing–you just need the right tools. And that’s where Jobber comes in.

Jobber and ServiceTitan both offer marketing features like email campaigns and reviews to help home service providers grow their businesses. However, only Jobber offers users the ability to create a customer referral program and a professional website in minutes flat.

Jobber’s Marketing Suite provides a user-friendly and cost-effective solution for automating review requests, encouraging referrals, sending effective email campaigns, and creating professional websites with integrated quote-request forms.

Unlike ServiceTitan, which focuses heavily on enterprise-level solutions, Jobber’s marketing tools are built for small—to mid-sized service businesses. They offer a simpler, more intuitive way to generate leads, nurture customer relationships, and boost visibility without the need for complex integrations.

Get more customers with Jobber Marketing Suite

Additional features

Feature Comparison

ServiceTitan

Unlimited live chat, phone, and email support. 

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ServiceTitan provides onboarding, training, and ongoing support.

Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.

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ServiceTitan also offers access to an online community.

Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.

The Jobber mobile app is available in both English and Spanish for select team members.

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ServiceTitan also offers a mobile app.

Award-winning support on every plan 

The sole purpose of Jobber’s award-winning customer service team is to help you use the tool to grow your business. From unlimited phone, in-app chat, and email support, to extensive 1-to-1 training, our team is available seven days a week.

ServiceTitan’s support is limited on weekends, with shorter hours on Saturdays and no coverage on Weekends.

Jobber Reviews
Capterra
(Based on 620 reviews)
Google Play
(Based on 1.76k reviews)
Software Advice
(Based on 620 reviews)
Apple App Store
(Based on 1.2k reviews)
Testimonial

See what customers say about Jobber

Jobber vs. ServiceTitan

If you’re looking for ServiceTitan reviews, make sure to look on trustworthy sites like GetApp or Capterra. For real user reviews of the ServiceTitan app, check out the App Store or Google Play Store.

As of writing, the ServiceTitan app has 856 reviews on the Google Play store with a rating of 3.2/5 and roughly 1,400 reviews on the App Store with a rating of 3/5. Jobber’s mobile app has 4.36K reviews on the Google Play Store with a 4.6/5 rating and 11.6K reviews on the App Store with a 4.8/5 rating. 

With more reviews and a higher rating, Jobber is leading the way with an easy-to-use app for your crew.
Over 250,000 home service pros choose Jobber over ServiceTitan because it helps home service run smoothly for you, your team, and your customers.

Here are the top reasons why businesses choose Jobber.

✅ Creates quotes and invoices in a single workflow, increasing productivity
✅ Organizes business operations with easy scheduling, quoting, invoicing, and fast payment
✅ Allows clients to request jobs that need to be done with convenient online booking
✅ Offers award-winning support via live chat or telephone

Jobber is a leading ServiceTitan alternative with all the features you need, demonstrating its commitment to your business’ growth with incredible customer service and award-winning 1:1 product coaching.

With ServiceTitan, you won’t get the same level of dedicated product support and training you need to maximize the ROI of your field management software. The Jobber team is with you every step of the way.

All Jobber customers enjoy unlimited phone, in-app chat, and email support. When you call, you typically speak to a real person within 2-5 minutes.