Jobber vs. Kickserv
- Jobber helps you quote, schedule, invoice, and get paid—all in one place.
- Access all features with a free trial. No credit card required.
See the features that over 250,000 home service pros use to power their business
Manage jobs from start to finish with all the tools and information you need, all in one place.
Make it easy for customers to request work, approve quotes, make payments and stay informed.
Automate repetitive administrative work, and spend the time you save building your business.
Features that Jobber customers love
Feature Comparison
Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
Kickserv offers online booking, but only through their online customer portal, so potential customers don’t get the convenience of booking through your social media, or even the Google results page.
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Limited
Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
Kickserv provides some tools for automated customer communication, but doesn’t offer two-way text messaging, so customers get an impersonal experience.
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Limited
Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.
Kickserv notifies you about any estimates that haven’t received a view or customer reply, but doesn’t automatically remind the customer, so you’ll still have to follow-up manually.
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Limited
Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability.
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Sell higher-value jobs and packages by letting your customers pay over time, with payment plans ranging from 3 to 60 months, and monthly payments at rates as low as 0%.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
Kickserv’s customer financing option only allows for either 3 or 4 interest-free payments with rates at 5.99%, which may not be suitable for all customers.
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Limited
Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
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Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
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Marketing Tools
Get more Google reviews by automating review requests to your satisfied customers.
Reviews is available as an add-on to most Jobber plans.
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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.
Only Jobber has a built-in email marketing tool that’s already connected with your client records.
Campaigns is available as an add-on to most Jobber plans.
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Limited
Setup and Integrations
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Additional Features
Enjoy unlimited live chat, phone, and email support.
Kickserv provides product support through email and phone, but its response times are uncertain, and customers may not receive immediate assistance. It also doesn’t offer a live chat feature, which can hinder real-time communication with the support team.
Jobber offers live support within minutes via phone, email, or live chat with a real person.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
The Jobber mobile app is available in both English and Spanish for select team members.
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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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Jobber Reviews
See what customers say about Jobber
Jobber vs. Kickserv
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Jobber and Kickserv both provide transparent pricing on their websites. Both offer monthly and annual payment options across their different plans, with Kickserv’s annual plans saving you 20% and Jobber’s saving you 30-35%.
Additionally, Jobber provides a 14-day free trial. So, not only can you see Jobber’s plans and pricing on the website, but you can also test the product for 2 weeks before you fully commit. Plus, you can always speak with the sales team if you’d like to talk to someone about which plan is best for you.
Kickserv does offer a free plan for their platform, but it is missing key features like automated messaging, time tracking, and QuickBooks integrations. -
Over 250,000 home service pros choose Jobber because it helps home service run smoothly for you, your team, and your customers.
Here are the top reasons why businesses choose Jobber:
✅ Simplifies quoting, scheduling, and invoicing with its award-winning mobile app.
✅ Saves time and avoids miscommunication with automated customer reminders and follow-ups.
✅ Saves business owners up to 7 hours in administrative work every week.
Jobber is a leading Kickserv alternative with all the features you need, demonstrating its commitment to your business’s growth with incredible customer service and award-winning 1:1 product coaching.
All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes.
Kickserv support team offers email, chat, and phone support, but their online training program is an add-on service that costs $199.