Housecall Pro and Service Fusion are business management tools that help service businesses across industries run their operations and manage their customers more efficiently.
Housecall Pro and Service Fusion both provide tools for CRM, quoting, scheduling, and invoicing. However, the main difference between Housecall Pro and Service Fusion is that Service Fusion doesn’t offer online booking.
To go beyond the Housecall Pro vs Service Fusion debate, service professionals should consider a comprehensive field service management solution like Jobber.
Jobber helps home service run smoothly, not just for you, but for your customers and your team as well. That’s why over 250,000 home service pros also use Jobber to manage their business.
Let’s look at the specific features and services offered by Housecall Pro, Service Fusion, and Jobber to determine which is best for your business.
Features that Jobber customers love
Feature Comparison
customer management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Fill your schedule with less effort by letting customers book appointments online. Watch jobs appear in your schedule while you stay in control of your availability.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
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Job tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew members, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep everyone accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
Service Fusion doesn’t send automatic follow-up messages to leads who haven’t answered quotes, so potential customers may fall through the cracks.
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Limited
Track all job costs in one place, including materials, labor, and miscellaneous expenses to get a real-time view of job profitability,
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Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing & payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
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Let customers pay you on the spot with one tap and avoid manually entering your client’s credit card information.
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Get paid instantly, so you can have money to pay your bills, buy more materials, and more.
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setup and integrations
Integrate with your favorite home service apps and software to do more with your business.
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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Build brand awareness, promote new services or deals, and stay top-of-mind with professional email and postcard marketing campaigns.
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Additional features
Unlimited live chat, phone, and email support.
Housecall Pro doesn’t provide information about its phone support availability, while Service Fusion has no live chat option for quick fixes.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android apps. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
The Jobber mobile app is available in both English and Spanish for select team members.
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Find out how your field service business is really doing. Customize your reports so you see the most important information, view in-product, or export to Excel or CSV files.
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See what customers say about Jobber
Automate admin work. Save time.
With home service software, you can take on more work without hiring more staff.