Jobber vs. mHelpDesk
- Jobber helps you quote, schedule, invoice, and get paid—all in one place.
- Access all features with a free trial. No credit card required.
See the features that over 250,000 home service pros use to power their business
Manage jobs from start to finish with all the tools and information you need, all in one place.
Make it easy for customers to request work, approve quotes, make payments and stay informed.
Automate repetitive administrative work, and spend the time you save building your business.
Features that Jobber customers love
Feature Comparison
Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
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Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.
mHelpDesk offers online quoting, but doesn’t provide automated follow-ups for unanswered quotes.
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Limited
Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
mHelpDesk does offer invoicing features but doesn’t provide automated follow ups to help you stop chasing payments.
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Limited
Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
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Marketing Tools
Get more Google reviews by automating review requests to your satisfied customers.
Reviews is available as an add-on to most Jobber plans.
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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.
mHelpDesk offers email marketing through an integration with Mailchimp, while Jobber has it built into the same system you use to run the rest of your business.
Campaigns is available as an add-on to most Jobber plans.
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Limited
Setup and Integrations
Integrate with your favorite home service apps and software to do more with your business.
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Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Additional Features
Enjoy unlimited live chat, phone, and email support.
While mHelpDesk does offer phone, email, and web support, they don’t offer the 1:1 product training that helps customers fully maximize ROI.
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Limited
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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Jobber Reviews
See what customers say about Jobber
Jobber vs. mHelpDesk
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Jobber provides a 14-day free trial and transparency around its pricing. You can see Jobber’s plans and pricing on the website and test the product before you commit fully. Or speak to a member of our sales team to learn what option is best for you.
mHelpDesk doesn’t offer a free trial and requires you to book a live demo with a product specialist to get a quote. -
Over 250,000 home service pros choose Jobber over mHelpDesk because it helps home service run smoothly for you, your team, and your customers.
Here are the top reasons why businesses choose Jobber.
✅ Provides a truly convenient experience for home service teams with an easy-to-use mobile app
✅ Helps win bigger jobs by providing optional line items in quotes and consumer financing
✅ Allows businesses to get paid faster and increases cash flow with automatic payments and instant payouts
✅ Connects with other important tools through its large app marketplace
Jobber is a leading mHelpDesk alternative with all the features you need, demonstrating its commitment to your business’ growth with incredible customer service and award-winning 1:1 product coaching.
All Jobber customers enjoy unlimited phone, in-app chat, and email support. You typically speak to a real person within 2-5 minutes.
Jobber helps home service run smoothly for you and your customers, which is why top-rated home service businesses trust Jobber. See what you can do with these popular features or discover more options by exploring Jobber’s other pricing plans.