Jobber vs. The Customer Factor
- Jobber helps you quote, schedule, invoice, and get paid—all in one place.
- Access all features with a free trial. No credit card required.
See the features that over 250,000 home service pros use to power their business
Manage jobs from start to finish with all the tools and information you need, all in one place.
Make it easy for customers to request work, approve quotes, make payments and stay informed.
Automate repetitive administrative work, and spend the time you save building your business.
Features that Jobber customers love
Feature Comparison
Customer Management
Track all your customer info, so you and your team can deliver personalized service that makes every customer feel like they’re your #1.
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24/7 customer self-serve portal that lets your customers request work, confirm appointment details, approve quotes, and pay invoices online.
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Book new customers with less effort through your website or Google search, without wasting any time playing phone tag.
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Keep customers in the loop with automated emails and text messages, so you can spend more time on productive work.
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Job Tracking
Schedule and assign jobs to you or your team faster, avoid booking conflicts, reschedule and reassign work to your crew, and instantly notify them of schedule changes.
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Reduce overhead costs, map one-off or recurring jobs for all of your crews, and optimize routes in a matter of seconds.
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Get a clear picture of your team’s whereabouts while they are on the move and assign jobs to the closest member around that location.
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Create detailed one-off or recurring job requests and track important job details in one place, so your team can access them on the go.
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Create checklists that set your team up for success, keep them accountable, and ensure consistent performance for all jobs done.
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Get accurate information on how much time your team spends on each job.
The Customer Factor only offers time tracking through their mobile iOS and Android apps.
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Limited
Save time tracking business expenses wherever you and your team are, so everyone knows how much was spent on each job.
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Quoting
Create, send, and track professional quotes your customers can understand and approve easily.
Jobber lets you automatically send customized email or text follow-ups to customers you haven’t heard back from, so you can be sure you’re never leaving work on the table.
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Sell higher-value jobs and packages by letting your customers pay over time.
Jobber users increase sales up to 20% when they offer consumer financing on their quotes.
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Invoicing and payments
Create professional invoices, batch invoices, collect automatic payments and send automatic invoice follow-ups right from the app.
The Customer Factor offers some invoice customizations, but does not provide automated invoice follow-ups for faster payments.
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Limited
Get paid out instantly, so you can have money to pay your bills, buy more materials, and more.
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Marketing Tools
Get more Google reviews by automating review requests to your satisfied customers.
Reviews is available as an add-on to most Jobber plans.
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Boost your revenue with targeted email campaigns that inform, re-engage, and upsell your clients.
Campaigns is available as an add-on to most Jobber plans.
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Setup and Integrations
Integrate with your favorite home service apps and software to do more with your business.
The Customer Factor doesn’t offer as many integration options, so you’ll need to use Zapier to connect with popular home service apps.
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Limited
Sync customer information, invoice, payment details, and important business info between Jobber and QuickBooks Online to avoid manual entry errors.
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Additional Features
Access to a private group of home service business entrepreneurs to share advice, ask questions, learn new things—and overall, feel supported by others who get what they’re building.
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Make fast and accurate scheduling decisions while on the go via iOS and Android app. Track your team’s progress, communicate with customers, create/send invoices, and record important notes to ensure customer satisfaction.
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Find out how your field service business is really doing. Customize your reports so you see the information that is most important to you, and view in-product, or export to Excel or CSV files.
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Jobber Reviews
See what customers say about Jobber
Jobber vs. The Customer Factor
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Over 250,000 home service pros choose Jobber to power their business.
Here are the top reasons why businesses choose Jobber:
✅ Exceeds client’s expectations by providing them 24/7 access to job information on the online customer portal
✅ Streamlines service delivery and keeps team members on the same page with job management tools
✅ Provides access to a large app marketplace
✅ Gives service professionals access to Jobber’s private community of entrepreneurs and business owners
Jobber is a leading The Customer Factor alternative with all the features you need, demonstrating its commitment to your business’s growth with incredible customer service and award-winning 1:1 product coaching.